SyaDesk is an offline-first business application. Some data may be stored locally on your device to keep the app usable without a stable internet connection, then synchronized when connectivity is available.
Information we collect
We may collect information you provide when creating or using a SyaDesk account, including your name, email address, business information, support messages and account settings.
Depending on the features you use, SyaDesk may process business records such as customers, suppliers, products, inventory, sales, payments, expenses, reports, field activity and related documents.
We may also collect technical information such as device type, app version, diagnostic information, approximate connection status and logs needed to operate, secure and improve the service.
How we use information
We use information to provide SyaDesk features, maintain your account, synchronize business data, process support requests, improve reliability and protect the service against misuse or unauthorized access.
We may use contact information to send important account, security, billing or service notices. Marketing messages, if offered, are optional and can be stopped according to the instructions in those messages.
Storage, synchronization and security
SyaDesk may store data on your device and on secure cloud infrastructure to support offline use and synchronization. We use reasonable administrative, technical and organizational safeguards to protect information.
No internet, wireless or cloud transmission can be guaranteed to be fully secure. You are responsible for protecting your devices, passwords and access to your business account.
Payments and third-party services
When payments, billing, app stores, hosting, analytics, notifications or other third-party services are used, those providers may process information according to their own privacy policies and security practices.
We do not sell personal information. We may share information only when needed to provide the service, comply with law, protect our rights, investigate misuse, or with your direction or consent.
Your choices and rights
You may contact us to request access, correction or deletion of personal information associated with your SyaDesk account, subject to identity verification, legal obligations, security requirements and operational constraints.
Account deletion requests can be submitted from the account deletion page or by email at support@syadesk.com.
Data retention
We keep information for as long as needed to provide SyaDesk, comply with legal obligations, resolve disputes, enforce agreements, maintain backups and protect the service.
For account deletion requests, the current published deletion process states that account data is erased within 90 days after the request, subject to necessary retention for legal, security or backup purposes.
Children
SyaDesk is intended for business use and is not directed to children. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date on this page and may provide additional notice where appropriate.
Contact us
For questions about privacy or personal information, contact us at support@syadesk.com.
Last updated: May 25, 2026
